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FREE CNA Communication Practice Test
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- Based on 2021 National Nurse Aide Assessment Program
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- Question 1 of 25
1. Question
The nurse asks you to ambulate a patient BID during your shift. This means you will ambulate the patient ____ times.
CorrectIncorrect - Question 2 of 25
2. Question
Sometimes the best response for a nursing assistant is to assure the resident you are listening. Which of these behaviors is the best way to exhibit good listening skills?
CorrectIncorrect - Question 3 of 25
3. Question
There are certain steps to follow from start to finish when beginning a procedure on a patient. As a nursing assistant, it is extremely important to start with which of these tasks?
CorrectIncorrect - Question 4 of 25
4. Question
If you have a resident who is completely deaf, which of these would be the most important for effective communication?
CorrectIncorrect - Question 5 of 25
5. Question
When you are documenting in a medical record, which of these is not part of the process?
CorrectIncorrect - Question 6 of 25
6. Question
A patient is having surgery the following day. Which of these notations in the orders indicates the patient should have nothing by mouth?
CorrectIncorrect - Question 7 of 25
7. Question
A resident calls his relatives and then tells you he is frustrated and plans on leaving the building without medical approval. Your first line of communication should be ____.
CorrectIncorrect - Question 8 of 25
8. Question
Which of these should be reported to the charge nurse “STAT”?
CorrectIncorrect - Question 9 of 25
9. Question
Which of these is not part of the process upon entering a residents room for the first time?
CorrectIncorrect - Question 10 of 25
10. Question
A resident’s input and output must be documented in a patient’s record ____.
CorrectIncorrect - Question 11 of 25
11. Question
A resident with memory difficulties often needs a nursing assistant who will ____.
CorrectIncorrect - Question 12 of 25
12. Question
All of these are indications of visual impairment except ____.
CorrectIncorrect - Question 13 of 25
13. Question
What is the most likely diagnosis for a resident who cannot smell smoke, increases their use of sugar or salt on foods, asks for a magnifying glass to read, and asks for the volume to be turned up while watching television?
CorrectIncorrect - Question 14 of 25
14. Question
Which of these is most important when a resident is being initially admitted to a care facility?
CorrectIncorrect - Question 15 of 25
15. Question
When a resident is upset and frustrated, a nursing assistant should ____.
CorrectIncorrect - Question 16 of 25
16. Question
The nurse has just told you that you left something important off the charting of a resident’s input for the day. All of these should be included except ____.
CorrectIncorrect - Question 17 of 25
17. Question
Which of these is not a primary reason for an indwelling catheter to be taped down?
CorrectIncorrect - Question 18 of 25
18. Question
Which of these contributes to bad communication between a nursing assistant and a resident?
CorrectIncorrect - Question 19 of 25
19. Question
Which of these is a form of nonverbal communication that might send a poor message to a resident?
CorrectIncorrect - Question 20 of 25
20. Question
Which of these describes the most likely reaction a resident has upon hearing a nursing assistant criticize fellow co-workers?
CorrectIncorrect - Question 21 of 25
21. Question
Which of these would not be helpful when dealing with a patient with a speech impairment?
CorrectIncorrect - Question 22 of 25
22. Question
Which of these practices is not part of good verbal communication with a resident?
CorrectIncorrect - Question 23 of 25
23. Question
It is important to report which of these conversations between a CNA and a resident to ensure his or her safety and well-being?
CorrectIncorrect - Question 24 of 25
24. Question
Which of these is not considered to be a good communication skill of a CNA?
CorrectIncorrect - Question 25 of 25
25. Question
A resident tells you that he feels like he’s “got a lump in his chest.” An example of clarifying the message he’s communicated to you would be to ask him ____.
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