Communication Practice Test

The nurse asks you to ambulate a patient BID during your shift. This means you will ambulate the patient ____ times.

Sometimes the best response for a nursing assistant is to assure the resident you are listening. Which of these behaviors is the best way to exhibit good listening skills?

There are certain steps to follow from start to finish when beginning a procedure on a patient. As a nursing assistant, it is extremely important to start with which of these tasks?

If you have a resident who is completely deaf, which of these would be the most important for effective communication?

When you are documenting in a medical record, which of these is not part of the process?

A patient is having surgery the following day. Which of these notations in the orders indicates the patient should have nothing by mouth?

A resident calls his relatives and then tells you he is frustrated and plans on leaving the building without medical approval. Your first line of communication should be ____.

Which of these should be reported to the charge nurse “STAT”?

Which of these is not part of the process upon entering a residents room for the first time?

A resident’s input and output must be documented in a patient’s record ____.

A resident with memory difficulties often needs a nursing assistant who will ____.

All of these are indications of visual impairment except ____.

What is the most likely diagnosis for a resident who cannot smell smoke, increases their use of sugar or salt on foods, asks for a magnifying glass to read, and asks for the volume to be turned up while watching television?

Which of these is most important when a resident is being initially admitted to a care facility?

When a resident is upset and frustrated, a nursing assistant should ____.

The nurse has just told you that you left something important off the charting of a resident’s input for the day. All of these should be included except ____.

Which of these is not a primary reason for an indwelling catheter to be taped down?

Which of these contributes to bad communication between a nursing assistant and a resident?

Which of these is a form of nonverbal communication that might send a poor message to a resident?

Which of these describes the most likely reaction a resident has upon hearing a nursing assistant criticize fellow co-workers?

Which of these would not be helpful when dealing with a patient with a speech impairment?

Which of these practices is not part of good verbal communication with a resident?

It is important to report which of these conversations between a CNA and a resident to ensure his or her safety and well-being?

Which of these is not considered to be a good communication skill of a CNA?

A resident tells you that he feels like he’s “got a lump in his chest.” An example of clarifying the message he’s communicated to you would be to ask him ____.