Management of Care

Ms. Caputo is newly promoted to a patient care manager position. She updates her knowledge on the theories in management and leadership in order to become effective in her new role. She learns that some managers have low concern for services and high concern for staff. Which style of management refers to this?

Her former manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of:

On the other hand, Ms. Caputo notices that the Chief Nurse Executive has a charismatic leadership style. Which of the following behaviors best describes this style?

Which of the following conclusions of Ms. Caputo about leadership characteristics is true?

She reads about Path-Goal theory. Which of the following behaviors is manifested by the leader who uses this theory?

One leadership theory states that “leaders are born and not made,” which refers to which of the following theories?

She came across a theory which states that the leadership style is effective depends on the situation. Which of the following styles best fits a situation when the followers are self-directed, experts, and are matured A. Democraticindividuals?

She surfs the internet for more information about leadership styles. She reads about shared leadership as a practice in some magnet hospitals. Which of the following describes this style of leadership?

Ms. Caputo learns that some leaders are transactional leaders. Which of the following does not characterize a transactional leader?

She finds out that some managers have a benevolent-authoritative style of management. Which of the following behaviors will she exhibit most likely?

Henry is a Unit Manager I the Medical Unit. He is not satisfied with the way things are going in his unit. The patient satisfaction rate is 60% for two consecutive months and staff morale is at its lowest. He decides to plan and initiate changes that will push for a turnaround in the condition of the unit. Which of the following actions is a priority for Henry?

He knows that there are external forces that influence changes in his unit. Which of the following is not an external force?

After discussing the possible effects of the low patient satisfaction rate, the staff started to list down possible strategies to solve the problems head-on. Should they decide to vote on the best change strategy, which of the following strategies is referred to this?

One staff suggests that they review the pattern of nursing care that they are using, which is described as a:

Which of the following is true about functional nursing?

Functional nursing has some advantages, which one is an exception?

He raised the issue of giving priority to patient needs. Which of the following offers the best way for setting priority?

Which of the following is the best guarantee that the patient’s priority needs are met?

When Henry uses team nursing as a care delivery system, he and his team need to assess the priority of care for a group of patients, which of the following should be a priority?

He is hopeful that his unit will make a big turnaround in the succeeding months. Which of the following actions of Henry demonstrates that he has reached the third stage of change?